360 Customer view: a simple solution to help your departments work together
For a salesperson, it's important to know everything about the customer before making contact with them. With Sellsy, you have a full 360° view of the customer and avoid tradition errors, such as calling a customer forsales purposes when they have a withstanding paymentor they have requested support.
The principle of Sellsy is to offer you all the information about your customer in the same place, in real-time. Each unit saves its data on the customer record: opportunities, sales documents, support tickets, location, receipts...
In the same way, all events, reminders, comments, and emails from your entire team are centralized in the same place.
Lead Tracking & Scoring
Tracking Tools allow you to precisely analyze the behavior of your website visitors. Coupled with Lead Scoring, this data becomes a very powerful advantage in the transformation process and allows you to save precious time.
Not all visitors on your website are of equal importance to you. With Sellsy Tracking, you know your lead's entire browsing history, even when it's anonymous.
Lead Scoring measures the maturity of your prospects by assigning a rating to them. According to the score, you can choose to trigger the sales tactic of your choiceto be more sure to hit the bullseye.
Depending on your strategy, you can give more value to one page than to another. The score will then be used to rank your leads according to their progress in the Pipeline as you convert them to customers.
The hottest prospects (those that accumulate the greatest score) will be the ones the most likely to respond favorably to your offers. Thissaves valuable time(and energy) for your team!
All the features linked to the sales team job are centralized in one single tool:
To effectively nurture leads, put marketing automation into place!
You can easily create automated scenarios directly into the steps of your pipeline.
Have a prospect that is no longer answering? Simply slide them into a step with a sequence of automated emails. Personalized emails will be sent to them until they awaken.
When they open your email, their score will increase.
Have a list of cold leads, from a show for example? Slide them into a automated stepin your pipeline and watch their score rise like magic.
Keep up with business
as a team with
With Sellsy, you have strong collaborative tools so you won't forget a thing! With real-time notifications, email tracking and document openings, shared agendas... You will no longer risk missing a sale!